Cottman Transmission and Total Car Care of Norfolk, VA is owned and operated by Doug Scott.
Doug has been in the automotive field for over 20 years now and since taking over the shop, it has become a highly rated transmission repair shop in Norfolk. He believes in performing quality repairs at a reasonable price. He also believes in feedback from the customer – whether good or bad, and we will always strive to ensure your vehicle is repaired in a timely fashion and do everything we can to ensure you are satisfied!
All Cottman Transmission centers abide by Cottman’s complete service philosophy, which calls for your vehicle’s transmission to be repaired properly the first time, so that you don’t have to lose either time or money.
We will road test your car, perform our FREE and exclusive TransCheck 21 PLUS Service and examine the transmission pan to determine if your transmission problem can be repaired without the transmission being removed from the vehicle. If it is necessary for your transmission to be “rebuilt”, “overhauled”, “remanufactured”, or “reconditioned”, (these are interchangeable terms), a rebuilding procedure will be performed according to our rigid technical standards and backed by our nationwide warranty.
Cottman will never compromise its standards just to make a vehicle “superficially drivable.” We will never perform a low quality service that would result in increased costs, inconvenience, and possible hazardous driving conditions for our customers.
Cottman’s status, reputation, and growth are a direct result of our commitment to quality standards, parts, and warranties, as well as our commitment to our customers.
To provide quality transmission repairs at competitive prices with our success being built from repeat customers who trust the service we provide.
Our service Assurance is to be fair and honest in our dealings among ourselves, our customers, our vendors and our community.
We will continue to keep updated on the latest transmission repair and vehicle technologies to assure we provide a superior level of repair service. The Norfolk, VA Cottman center operates with the highest level of honesty. We will continue to build on our 50 year reputation through the quality of service provided.
We are in business to serve the transmission and auto repair needs of all customers who use Norfolk, VA Cottman. Our goal is for our customers to recommend Cottman to others.