About Cottman of Norfolk, VA

Cottman Transmission and Total Car Care of Norfolk, VA is owned and operated by Doug Scott.

Doug has been in the automotive field for over 20 years now and since taking over the shop, it has become a highly rated transmission repair shop in Norfolk. He believes in performing quality repairs at a reasonable price. He also believes in feedback from the customer – whether good or bad, and we will always strive to ensure your vehicle is repaired in a timely fashion and do everything we can to ensure you are satisfied!

All Cottman Transmission centers abide by Cottman’s complete service philosophy, which calls for your vehicle’s transmission to be repaired properly the first time, so that you don’t have to lose either time or money.

We will road test your car, perform our FREE and exclusive TransCheck 21 PLUS Service and examine the transmission pan to determine if your transmission problem can be repaired without the transmission being removed from the vehicle. If it is necessary for your transmission to be “rebuilt”, “overhauled”, “remanufactured”, or “reconditioned”, (these are interchangeable terms), a rebuilding procedure will be performed according to our rigid technical standards and backed by our nationwide warranty.

Cottman will never compromise its standards just to make a vehicle “superficially drivable.” We will never perform a low quality service that would result in increased costs, inconvenience, and possible hazardous driving conditions for our customers.

Cottman’s status, reputation, and growth are a direct result of our commitment to quality standards, parts, and warranties, as well as our commitment to our customers.

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To provide quality transmission repairs at competitive prices with our success being built from repeat customers who trust the service we provide.

Our service Assurance is to be fair and honest in our dealings among ourselves, our customers, our vendors and our community.

We will continue to keep updated on the latest transmission repair and vehicle technologies to assure we provide a superior level of repair service.  The Norfolk, VA Cottman center operates with the highest level of honesty. We will continue to build on our 50 year reputation through the quality of service provided.

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We are in business to serve the transmission and auto repair needs of all customers who use Norfolk, VA Cottman.  Our goal is for our customers to recommend Cottman to others.

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Free Towing Service

Within 15 Miles with a Major Repair

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Financing Available

  • My experience at Cottman was awesome! The waiting lounge was very clean and looked great. The front desk staff was kind and personable. My wheels got aligned very quickly and they did a great job for an awesome price! The owner is extremely professional and quite handsome as well.

  • The work was excellent and done in a timely manner. Found the best pri ce for the work needed!!!

  • Fast and efficient service.

  • Best shop to have your vehicle repaired. Professional and timely. Owner gives fair prices and easy to work with. I would highly recommend to anyone.

  • I have been taking my vehicles to Cottman for the last year and I have never been disappointed. Kevin is the General Manager and I have known him personally for several years. This is an honest shop with quality work and great, trustworthy employees. Law Enforcement friendly, which is a major plus. It is hard to find a reliable place for vehicles now and days so skip the stress and take your vehicles here.

  • My experience at Cottman was awesome! The waiting lounge was very clean and looked great. The front desk staff was kind and personable. My wheels got aligned very quickly and they did a great job for an awesome price! The owner is extremely professional and quite handsome as well.

  • Great customer service!! The staff was very attentive. A issue arose while they were working on my vehicle, and the mechanics diagnosed it and where back on track in no time. What I liked the most was that they kept me in the loop while they tried to find a resolution.

  • I love this place. came here a few years back, great work. just came in recently, wanted to wait a few days for the review.let me tell you Vicki was amazing and as helpful as can be and kevin did repair and excellent job on my transmission as well as work with me . had a world of trouble with my warranty place but they did their best to help with it all and my car is running excellent. will be back soon for oil change and any future repairs. thanks guys.

  • Kevin and his entire staff are the best. I had a brake caliper fail and they took care of very quickly and for a great price. Since then, I had new flare fenders with led lights installed on my Jeep Wrangler. Same great service and value.