You’re driving down the road and everything seems normal. Then all of a sudden you feel the car shaking when shifting gears.
Or maybe it seems to stop shifting and now it has no power when you take off from a stop.
Then again, maybe the engine RPM is a little too fast when you’re cruising down the road because the transmission isn’t shifting into high gear.
Transmission problems? Maybe. But there’s an even better chance that what you’re dealing with has actually nothing to do with the transmission itself. All of these problems are often related to the computer systems in today’s cars.
Transmission Problems Or Computer System?
Once upon a time, the transmission was a completely separate system from the rest of the vehicle. So, when the transmission acted up it was nearly always because of a transmission failure.
But every system on today’s cars and trucks is firmly integrated with all the others. A problem in the engine, brakes, body — or, yes, the transmission — can affect performance in the rest of the vehicle.
So how can you tell whether the “transmission” problem you’re facing is actually in the transmission or something else entirely?
You can’t. Not in most cases.
Vehicle Control Systems
Fortunately, your local Cottman center technicians can. They’re extensively trained in all the latest vehicle control systems. They know how to pinpoint problems that can affect transmission operation in any one of a dozen or more related vehicle systems.
Your job is simply to let them know exactly what you felt when the problem occurred. You need to be able to describe the problem in detail, including:
What exactly did you feel?
What were you doing (driving conditions) when the problem occurred?
How long had the car been running?
…and any other details that could help the technician duplicate and pinpoint the specific failure that’s causing your transmission to act up. Once they have that information, they’ll be able to find and correct the problem you’re experiencing.
Today’s transmission problems may not have anything to do with the transmission. But if you do find your car shaking while shifting gears, there’s still one place you can count on to find the root cause of the problem… and fix it: your local Cottman center.
The customer service was concerned about the parking area for my vehicle for overnight early bird service.They called me to inform me they were gonna check back with me before any services on my vehicle were done with my approval which, made me comfortable to know they showed responsibility in their work.
Fast, friendly, reliable and fair. I ended up having to get my town & country transmission repaired/replaced & my spark plugs replaced right before Christmas this past year & they said they could do it the next day if I could leave it that day. Well I didn't have a ride home & my other car needed a jump start since we hadn't driven it much. The owner not only offered to drive me home, but also jump start my other car so I could of get my niece from school. If that's not service, I don't know what is. They also ened up doing my 2014 escape transmission the yr b4. They were recommended by a friend & I would recommend them as well.
I purchased a "newly" used vehicle and was concerned about transmission issues and they made sure I was taken care of. The staff was extremely friendly and polite, and not only did they provide me with all the necessary services I needed, they also educated me. I would highly recommend this location.
The service was great. Someone recommended them to me. They took care of the issue I was having with my vehicle with no issues. I’ll be going to them from here on out!
A very satisfied customer
Kevin and his entire staff are the best. I had a brake caliper fail and they took care of very quickly and for a great price. Since then, I had new flare fenders with led lights installed on my Jeep Wrangler. Same great service and value.
I have been taking my vehicles to Cottman for the last year and I have never been disappointed. Kevin is the General Manager and I have known him personally for several years. This is an honest shop with quality work and great, trustworthy employees. Law Enforcement friendly, which is a major plus. It is hard to find a reliable place for vehicles now and days so skip the stress and take your vehicles here.
I love this place. came here a few years back, great work. just came in recently, wanted to wait a few days for the review.let me tell you Vicki was amazing and as helpful as can be and kevin did repair and excellent job on my transmission as well as work with me . had a world of trouble with my warranty place but they did their best to help with it all and my car is running excellent. will be back soon for oil change and any future repairs. thanks guys.
I love this place. came here a few years back, great work. just came in recently, wanted to wait a few days for the review.let me tell you Vicki was amazing and as helpful as can be and kevin did repair and excellent job on my transmission as well as work with me . had a world of trouble with my warranty place but they did their best to help with it all and my car is running excellent. will be back soon for oil change and any future repairs. thanks guys.
My experience at Cottman was awesome! The waiting lounge was very clean and looked great. The front desk staff was kind and personable. My wheels got aligned very quickly and they did a great job for an awesome price! The owner is extremely professional and quite handsome as well.
Great customer service!! The staff was very attentive. A issue arose while they were working on my vehicle, and the mechanics diagnosed it and where back on track in no time. What I liked the most was that they kept me in the loop while they tried to find a resolution.
