Cottman Transmission and Total Auto Care, a nationwide chain of transmission and auto repair, will be featured as a content provider on an upcoming segment of the Public Television program “In America,” hosted by legendary actor James Earl Jones.
In America Feature
“In America” is a series of short-form features that air during breaks between programs on many of the nation’s Public Television stations. The segment that was taped mid-April in-studio, with additional content from a Cottman center in Fern Park, Florida.
This specific segment will focus on the auto care industry, to help viewers understand the importance of preventive car maintenance.
“The ‘In America’ series is a great way to inform and educate people about the importance of proper auto care,” said Randy Wright, President of Cottman Transmission and Total Auto Care.
Wright was interviewed for the segment, as well as Derik Beck, Vice President of Digital Marketing, talking about the importance of good customer service and explaining how regular preventive maintenance can help drivers avoid costly repairs or, worse yet, getting stranded on the road.
“There’s a perfect fit between the show and the Cottman brand’s message of quality car care and outstanding customer service,” said Beck.
“The footage and interviews that were part of the Public Television segment will also be incorporated into a longer, separate piece that the company will use for promotional and marketing purposes”, according to Sue Burg, Cottman’s Senior Director of Advertising. The longer video will include Cottman franchisee Phil Esposito, along with an interview with Sue Burg.
“In America” is an award-winning program that seeks to educate consumers on various media platforms. The show isn’t affiliated with PBS or APT and is both created and distributed independently.
The customer service was concerned about the parking area for my vehicle for overnight early bird service.They called me to inform me they were gonna check back with me before any services on my vehicle were done with my approval which, made me comfortable to know they showed responsibility in their work.
Fast, friendly, reliable and fair. I ended up having to get my town & country transmission repaired/replaced & my spark plugs replaced right before Christmas this past year & they said they could do it the next day if I could leave it that day. Well I didn't have a ride home & my other car needed a jump start since we hadn't driven it much. The owner not only offered to drive me home, but also jump start my other car so I could of get my niece from school. If that's not service, I don't know what is. They also ened up doing my 2014 escape transmission the yr b4. They were recommended by a friend & I would recommend them as well.
I purchased a "newly" used vehicle and was concerned about transmission issues and they made sure I was taken care of. The staff was extremely friendly and polite, and not only did they provide me with all the necessary services I needed, they also educated me. I would highly recommend this location.
The service was great. Someone recommended them to me. They took care of the issue I was having with my vehicle with no issues. I’ll be going to them from here on out!
A very satisfied customer
Kevin and his entire staff are the best. I had a brake caliper fail and they took care of very quickly and for a great price. Since then, I had new flare fenders with led lights installed on my Jeep Wrangler. Same great service and value.
I have been taking my vehicles to Cottman for the last year and I have never been disappointed. Kevin is the General Manager and I have known him personally for several years. This is an honest shop with quality work and great, trustworthy employees. Law Enforcement friendly, which is a major plus. It is hard to find a reliable place for vehicles now and days so skip the stress and take your vehicles here.
I love this place. came here a few years back, great work. just came in recently, wanted to wait a few days for the review.let me tell you Vicki was amazing and as helpful as can be and kevin did repair and excellent job on my transmission as well as work with me . had a world of trouble with my warranty place but they did their best to help with it all and my car is running excellent. will be back soon for oil change and any future repairs. thanks guys.
I love this place. came here a few years back, great work. just came in recently, wanted to wait a few days for the review.let me tell you Vicki was amazing and as helpful as can be and kevin did repair and excellent job on my transmission as well as work with me . had a world of trouble with my warranty place but they did their best to help with it all and my car is running excellent. will be back soon for oil change and any future repairs. thanks guys.
My experience at Cottman was awesome! The waiting lounge was very clean and looked great. The front desk staff was kind and personable. My wheels got aligned very quickly and they did a great job for an awesome price! The owner is extremely professional and quite handsome as well.
Great customer service!! The staff was very attentive. A issue arose while they were working on my vehicle, and the mechanics diagnosed it and where back on track in no time. What I liked the most was that they kept me in the loop while they tried to find a resolution.
