Cottman Transmission and Total Auto Care Gathers for 2017 Convention to Celebrate and Reflect on the Year’s Achievements Franchisees and Corporate Team Collaborate to Recognize Excellence Across the Brand

HORSHAM, Pa. – Whenever the whole Cottman family is gathered together, it’s bound to be a meaningful time– and this year’s 2017 convention was no different. A sense of community and renewed dedication to education and networking filled the weekend, where franchisees, local market team members and corporate leadership got to enjoy the sun in Orlando, Florida.

The 2017 convention celebrated several key accomplishments and inspired all in attendance to continue to prioritize customer service, reach new heights in business ownership and live out the Cottman values every day.

“This past year has truly propelled Cottman to a new level,” said Cottman Transmission and Total Auto Care President Randy Wright. “As a company, we’re proud to spend another year exceeding our customers’ expectations for what an honest, transparent auto experience should be. Our team is strong and we’re looking forward to the year ahead.”
A highlight of the event was the awards dinner, which was followed by the presentation of honors on top-performing franchisees and their team members for best practices, leadership initiatives and excellence in customer service over the previous year. During the awards ceremony, Wright presented the “Commitment to Excellence” to Don Harris, owner of Cottman of Louisville. He earned the brand’s highest honor with a series of strong marks in all criteria judged, including total revenue, revenue increase, operations and participation within the franchise system.

“It is an honor to be given this prestigious award – it really speaks volumes about the team we have in place in Louisville,” said Harris. “They’re hardworking, dedicated and committed to being better every day.”

Greg Hulce from Cottman of Louisville was recognized as “Manager of the Year,” one of the chain’s highest honors. As the recipient of this award, Hulce exemplifies the highest standards in professionalism, dedication, and sales, always striving to be the best.

Cindy and Bob Cowie, owners of Cottman of Norfolk, were honored with the “Person of the Year Award.” This award goes to franchisees who demonstrate a desire to be the best through their actions, always representing Cottman in a positive light and consistently acting as a shoulder to rely on for others in the Cottman system.

Scott Stillwell, the owner of Cottman of Lancaster, Pennsylvania, received “The Transmission Physician Award” for his industry knowledge and dedication to promoting the work of women in the automotive repair industry. He is not only successfully managing in his own center, but he is also consistently supporting fellow Cottman owners and establishing long-term relationships with both outside accounts and retail customers alike.

Named after the Cottman founders, “The Founders Award” was presented to Rob Kress, owner of Cottman of Flint, Michigan. The award is given to an individual who has overcome adversity. As an owner, Kress has overcome his share of trials throughout his career and has never turned away an opportunity presented to him. His indomitable spirit allows him to see potential where others do not.

Given to an outstanding franchisee, the recipient of the “Top National Account Development Award” include Fred Bowen, owner of Cottman of Winston Salem, North Carolina. This honor is awarded to proactive and dedicated owners who work hard to acquire and retain national accounts.

This year, two franchisees received the “Technical Proficiency Award” for demonstrating exceptional technical knowledge of the automotive industry. The honorees were Darby Devine, a technician at Durham, Greensboro, South Charlotte, and Winston-Salem, North Carolina; and Ricky Wilcox, a technician at Cottman of Cincinnati.

Also recognized were the million dollar centers:

  • Cottman of Denver
  • Cottman of Greensboro
  • Cottman of Louisville
  • Cottman of New Orleans
  • Cottman of Norfolk
  • Cottman of Waldorf

In addition, 34 Cottman centers were honored with a “Customer Service Award” for providing excellent service to its respective communities. The honorees included:

  • • Cottman of Beaverton
    • Cottman of Brandon
    • Cottman of Cincinnati
    • Cottman of Spartanburg
    • Cottman of Denver
    • Cottman of Des Moines
    • Cottman of Durham
    • Cottman of Fern Park
    • Cottman of Gladstone
    • Cottman of Greensboro
    • Cottman of Independence
    • Cottman of Kansas City
    • Cottman of Kenner
    • Cottman of La Place
    • Cottman of Lancaster
    • Cottman of Louisville
    • Cottman of Maple Shade
    • Cottman of Marietta
    • Cottman of New Orleans
    • Cottman of Norfolk
    • Cottman of Racine
    • Cottman of Raleigh
    • Cottman of South Austin
    • Cottman of South Charlotte
    • Cottman of Spartanburg
    • Cottman of St. Peters
    • Cottman of Stroudsburg
    • Cottman of The Woodlands
    • Cottman of Trenton
    • Cottman of Vancouver
    • Cottman of West Mifflin
    • Cottman of Wheat Ridge
    • Cottman of Wilmington
    • Cottman of Winston Salem

To learn more about Cottman Transmission and Total Auto Care, please visit

About Cottman Transmission and Total Auto Care

With locations across the U.S., Cottman Transmission and Total Auto Care is a transmission and auto repair brand that services almost any make or model vehicle, foreign or domestic. Cottman Transmission and Total Auto Care centers specialize in complete transmission service, brakes, suspension, air conditioning service and much more. Cottman’s headquarters is based in Horsham, Pennsylvania. For more information, please visit and

  • Gail Parker
    Gail Parker

    The customer service was concerned about the parking area for my vehicle for overnight early bird service.They called me to inform me they were gonna check back with me before any services on my vehicle were done with my approval which, made me comfortable to know they showed responsibility in their work.

  • Leslie Meyers
    Leslie Meyers

    Fast, friendly, reliable and fair. I ended up having to get my town & country transmission repaired/replaced & my spark plugs replaced right before Christmas this past year & they said they could do it the next day if I could leave it that day. Well I didn't have a ride home & my other car needed a jump start since we hadn't driven it much. The owner not only offered to drive me home, but also jump start my other car so I could of get my niece from school. If that's not service, I don't know what is. They also ened up doing my 2014 escape transmission the yr b4. They were recommended by a friend & I would recommend them as well.

  • Hina K. Huynh
    Hina K. Huynh

    I purchased a "newly" used vehicle and was concerned about transmission issues and they made sure I was taken care of. The staff was extremely friendly and polite, and not only did they provide me with all the necessary services I needed, they also educated me. I would highly recommend this location.

  • Miriam Green
    Miriam Green

    The service was great. Someone recommended them to me. They took care of the issue I was having with my vehicle with no issues. I’ll be going to them from here on out! A very satisfied customer

  • Samuel Jones
    Samuel Jones

    Staff were all professional. Manager was a saint, gentleman, and scholar. Great company with excellent values. I would highly recommend them.

  • K. Raymer
    K. Raymer

    Kevin and his entire staff are the best. I had a brake caliper fail and they took care of very quickly and for a great price. Since then, I had new flare fenders with led lights installed on my Jeep Wrangler. Same great service and value.

  • Loren Vann
    Loren Vann

    I have been taking my vehicles to Cottman for the last year and I have never been disappointed. Kevin is the General Manager and I have known him personally for several years. This is an honest shop with quality work and great, trustworthy employees. Law Enforcement friendly, which is a major plus. It is hard to find a reliable place for vehicles now and days so skip the stress and take your vehicles here.

  • Stephanie Besos
    Stephanie Besos

    I love this place. came here a few years back, great work. just came in recently, wanted to wait a few days for the review.let me tell you Vicki was amazing and as helpful as can be and kevin did repair and excellent job on my transmission as well as work with me . had a world of trouble with my warranty place but they did their best to help with it all and my car is running excellent. will be back soon for oil change and any future repairs. thanks guys.

  • Stephanie Besos
    Stephanie Besos

    I love this place. came here a few years back, great work. just came in recently, wanted to wait a few days for the review.let me tell you Vicki was amazing and as helpful as can be and kevin did repair and excellent job on my transmission as well as work with me . had a world of trouble with my warranty place but they did their best to help with it all and my car is running excellent. will be back soon for oil change and any future repairs. thanks guys.

  • Conley Smith
    Conley Smith

    My experience at Cottman was awesome! The waiting lounge was very clean and looked great. The front desk staff was kind and personable. My wheels got aligned very quickly and they did a great job for an awesome price! The owner is extremely professional and quite handsome as well.

  • Randall Vann
    Randall Vann

    Best shop to have your vehicle repaired. Professional and timely. Owner gives fair prices and easy to work with. I would highly recommend to anyone.

  • Mike Villegas
    Mike Villegas

    The work was excellent and done in a timely manner. Found the best pri ce for the work needed!!!

  • Justin Davis
    Justin Davis

    Great customer service!! The staff was very attentive. A issue arose while they were working on my vehicle, and the mechanics diagnosed it and where back on track in no time. What I liked the most was that they kept me in the loop while they tried to find a resolution.

  • Steve Lilley
    Steve Lilley

    Fast and efficient service.