Cottman Transmission and Total Auto Care Launches Innovative Pre-Purchase Check Services

Cottman Transmission and Total Auto Care, continuing to solidify its place as the most transparent and educational aftermarket car care brand in the industry, announced today a new service promoting safe, preventative car care that will save customers money and peace of mind when purchasing a pre-used vehicle.

To coincide with National Car Care Month (October), Cottman is proud to announce the launch of its Pre-Purchase Check, which is available at participating locations nationwide. The purpose of the Pre-Purchase Check is to help used car buyers learn as much as they can about the car they’re about to buy, making sure it’s safe, secure and a worthwhile investment.

“Too often, consumers see auto repair shops as adversaries, trying to sell them repairs that they’d just as soon not have to buy,” said Derik Beck, vice president of digital marketing at Cottman. “The Pre-Purchase Check is unique in that it both educates the consumer and establishes Cottman as a trusted ally in the car care process, so our valued customers know they always have a place to go with car care questions big or small.”

Even further, Cottman Transmission and Total Auto Care are launching a Cottman Man video to introduce the Pre-Purchase Check and its benefits, so consumers can learn about the service and determine if it’s right for them.

“While there are many services out there that provide consumers with a repair history, that only shows what happened in the past,” said Beck. “Sometimes, events aren’t even reported. They don’t have any information about existing wear, diagnostic trouble codes or problems that haven’t been addressed. That’s where Cottman’s Pre-Purchase Check comes in. Our goal is to keep you safe – and the video is a simple way to communicate this to our customers.”

By using simple explanations in the engaging, animated videos, which are a minute long or less, The Cottman Man provides crucial car care tips to viewers. Underscoring the usefulness of the series are colorful visuals and easy-to-follow guidelines that ensure viewers are more confident about their motor vehicles and the care it requires.

“Our customers often ask us for information that can get confusing if you have a limited understanding of mechanics, transmissions or general car care,” said Beck. “These videos are a critical tool that we can provide them to help them understand all sorts of issues.”

The Cottman Man joins the Transmission Physician, the brand’s notable female transmission specialist who debunks common transmission myths, shares specialized, transmission-specific advice and explores related topics. Together, these characters strengthen Cottman’s ability to connect with consumers and creatively share meaningful maintenance information that adds value to the excellent services already offered at every Cottman location.

View Cottman’s Pre-Purchase Check video and discover the nearest location to you. To view the Cottman Man and Transmission Physician Video Series, visit https://www.cottman.com/videos/. And, to learn more about Cottman Transmission and Total Auto Care, please visit https://www.cottman.com.

Disclaimer:
Cottman’s Used Car Pre-Purchase Checkup is a service provided to our customers and is not intended to be used to determine the future performance of the vehicle and is not a warranty of any kind. Cottman centers are not responsible for any alleged consequential or resultant claims or damages concerning the subject vehicle.

About Cottman Transmission and Total Auto Care
With locations across the U.S., Cottman Transmission and Total Auto Care is a transmission and auto repair brand that services almost any make or model vehicle, foreign or domestic. Cottman Transmission and Total Auto Care centers specialize in complete transmission service, brakes, suspension, air conditioning service and much more. Cottman’s headquarters is based in Horsham, Pennsylvania. For more information, please visit http://www.Cottman.com and http://www.TheCottmanManBlog.com.

  • Gail Parker
    Gail Parker
    2021-06-15
    Google

    The customer service was concerned about the parking area for my vehicle for overnight early bird service.They called me to inform me they were gonna check back with me before any services on my vehicle were done with my approval which, made me comfortable to know they showed responsibility in their work.

  • Leslie Meyers
    Leslie Meyers
    2021-04-09
    Google

    Fast, friendly, reliable and fair. I ended up having to get my town & country transmission repaired/replaced & my spark plugs replaced right before Christmas this past year & they said they could do it the next day if I could leave it that day. Well I didn't have a ride home & my other car needed a jump start since we hadn't driven it much. The owner not only offered to drive me home, but also jump start my other car so I could of get my niece from school. If that's not service, I don't know what is. They also ened up doing my 2014 escape transmission the yr b4. They were recommended by a friend & I would recommend them as well.

  • Hina K. Huynh
    Hina K. Huynh
    2021-03-18
    Google

    I purchased a "newly" used vehicle and was concerned about transmission issues and they made sure I was taken care of. The staff was extremely friendly and polite, and not only did they provide me with all the necessary services I needed, they also educated me. I would highly recommend this location.

  • Miriam Green
    Miriam Green
    2021-03-12
    Google

    The service was great. Someone recommended them to me. They took care of the issue I was having with my vehicle with no issues. I’ll be going to them from here on out! A very satisfied customer

  • Samuel Jones
    Samuel Jones
    2021-02-04
    Google

    Staff were all professional. Manager was a saint, gentleman, and scholar. Great company with excellent values. I would highly recommend them.

  • K. Raymer
    K. Raymer
    2020-11-20
    Google

    Kevin and his entire staff are the best. I had a brake caliper fail and they took care of very quickly and for a great price. Since then, I had new flare fenders with led lights installed on my Jeep Wrangler. Same great service and value.

  • Loren Vann
    Loren Vann
    2020-11-18
    Google

    I have been taking my vehicles to Cottman for the last year and I have never been disappointed. Kevin is the General Manager and I have known him personally for several years. This is an honest shop with quality work and great, trustworthy employees. Law Enforcement friendly, which is a major plus. It is hard to find a reliable place for vehicles now and days so skip the stress and take your vehicles here.

  • Stephanie Besos
    Stephanie Besos
    2020-10-28
    Google

    I love this place. came here a few years back, great work. just came in recently, wanted to wait a few days for the review.let me tell you Vicki was amazing and as helpful as can be and kevin did repair and excellent job on my transmission as well as work with me . had a world of trouble with my warranty place but they did their best to help with it all and my car is running excellent. will be back soon for oil change and any future repairs. thanks guys.

  • Stephanie Besos
    Stephanie Besos
    2020-10-21
    Google

    I love this place. came here a few years back, great work. just came in recently, wanted to wait a few days for the review.let me tell you Vicki was amazing and as helpful as can be and kevin did repair and excellent job on my transmission as well as work with me . had a world of trouble with my warranty place but they did their best to help with it all and my car is running excellent. will be back soon for oil change and any future repairs. thanks guys.

  • Conley Smith
    Conley Smith
    2020-10-20
    Google

    My experience at Cottman was awesome! The waiting lounge was very clean and looked great. The front desk staff was kind and personable. My wheels got aligned very quickly and they did a great job for an awesome price! The owner is extremely professional and quite handsome as well.

  • Randall Vann
    Randall Vann
    2020-10-18
    Google

    Best shop to have your vehicle repaired. Professional and timely. Owner gives fair prices and easy to work with. I would highly recommend to anyone.

  • Mike Villegas
    Mike Villegas
    2020-10-15
    Google

    The work was excellent and done in a timely manner. Found the best pri ce for the work needed!!!

  • Justin Davis
    Justin Davis
    2020-10-10
    Google

    Great customer service!! The staff was very attentive. A issue arose while they were working on my vehicle, and the mechanics diagnosed it and where back on track in no time. What I liked the most was that they kept me in the loop while they tried to find a resolution.

  • Steve Lilley
    Steve Lilley
    2020-09-17
    Google

    Fast and efficient service.