Cottman Transmission and Total Auto Care, with locations across the U.S. that service almost any makes or model vehicle, foreign or domestic, has relaunched its national website with many upgrades, new features and added content that makes it a must-go online destination for anyone seeking information and advice on car maintenance and repair.
“Our new site, at www.Cottman.com, is easier to navigate and full of updated information on transmission repair and services,” said Derik Beck, VP of Digital Marketing at Cottman Transmission and Total Auto Care.
Cottman’s New Website
“In revamping our site, our goal was to make the user experience easy and useful, with quick access to a wide variety of information and advice about transmissions and general service and repairs for motor vehicles which weren’t there with the previous site. The new site is responsive with all digital platforms including the full range of mobile devices to make accessing the information easy for the customer.”
The site, which features the iconic Cottman Man on the home page, has icons that when clicked provide general information about batteries and electrical systems, belts and hoses, transmissions, brakes, diagnostics, and auto repair and services.
“For over 50 years the Cottman brand has serviced customers and trusted their neighborhood, Cottman Man. We want the new website to bring customers closer to Cottman by providing information that is readily available whenever they need it for their vehicles,” said Beck.
“We want to help consumers become better educated about their cars, about preventive maintenance, and about Cottman and its commitment to quality and integrity in all the services we offer,” said Beck. “Our aim is to remove the mystery and fear many consumers have when it comes to car repair, so they can enjoy cars that run smoothly, safely and trouble-free for a long time.”
The customer service was concerned about the parking area for my vehicle for overnight early bird service.They called me to inform me they were gonna check back with me before any services on my vehicle were done with my approval which, made me comfortable to know they showed responsibility in their work.
Fast, friendly, reliable and fair. I ended up having to get my town & country transmission repaired/replaced & my spark plugs replaced right before Christmas this past year & they said they could do it the next day if I could leave it that day. Well I didn't have a ride home & my other car needed a jump start since we hadn't driven it much. The owner not only offered to drive me home, but also jump start my other car so I could of get my niece from school. If that's not service, I don't know what is. They also ened up doing my 2014 escape transmission the yr b4. They were recommended by a friend & I would recommend them as well.
I purchased a "newly" used vehicle and was concerned about transmission issues and they made sure I was taken care of. The staff was extremely friendly and polite, and not only did they provide me with all the necessary services I needed, they also educated me. I would highly recommend this location.
The service was great. Someone recommended them to me. They took care of the issue I was having with my vehicle with no issues. I’ll be going to them from here on out!
A very satisfied customer
Kevin and his entire staff are the best. I had a brake caliper fail and they took care of very quickly and for a great price. Since then, I had new flare fenders with led lights installed on my Jeep Wrangler. Same great service and value.
I have been taking my vehicles to Cottman for the last year and I have never been disappointed. Kevin is the General Manager and I have known him personally for several years. This is an honest shop with quality work and great, trustworthy employees. Law Enforcement friendly, which is a major plus. It is hard to find a reliable place for vehicles now and days so skip the stress and take your vehicles here.
I love this place. came here a few years back, great work. just came in recently, wanted to wait a few days for the review.let me tell you Vicki was amazing and as helpful as can be and kevin did repair and excellent job on my transmission as well as work with me . had a world of trouble with my warranty place but they did their best to help with it all and my car is running excellent. will be back soon for oil change and any future repairs. thanks guys.
I love this place. came here a few years back, great work. just came in recently, wanted to wait a few days for the review.let me tell you Vicki was amazing and as helpful as can be and kevin did repair and excellent job on my transmission as well as work with me . had a world of trouble with my warranty place but they did their best to help with it all and my car is running excellent. will be back soon for oil change and any future repairs. thanks guys.
My experience at Cottman was awesome! The waiting lounge was very clean and looked great. The front desk staff was kind and personable. My wheels got aligned very quickly and they did a great job for an awesome price! The owner is extremely professional and quite handsome as well.
Great customer service!! The staff was very attentive. A issue arose while they were working on my vehicle, and the mechanics diagnosed it and where back on track in no time. What I liked the most was that they kept me in the loop while they tried to find a resolution.
