Back in the ’70s and into the ’80s, you couldn’t open a newspaper without seeing an ad for having your car’s shock absorbers replaced. (A “newspaper” was what we called the internet back in those days.)
Today, you’re not as likely to see those ads, in a newspaper or online. But your car still has shocks and they still need replacement once in a while. But they don’t tend to fail as quickly, and they’re not as easy to replace as they once were.
The shock absorbers in today’s cars are part of something called a MacPherson strut: basically your car’s entire suspension system built into a single component. The MacPherson strut eliminates the need for many of the individual components that were a familiar part of your car’s suspension. MacPherson struts are also more dependable and keep the suspension running straighter without needing repair. That’s why most cars no longer need the wheels aligned so often; they tend to remain within specifications longer.
But deep inside the MacPherson strut is a cartridge, and that cartridge is your car’s shock absorber. And just like those shock absorbers of old, they provide the dampening necessary to keep your car from bouncing and make your tires hold the road, no matter how bumpy the road surface gets. And, even though they’re more dependable than those old shock absorbers, the cartridges do eventually wear out. That can cause tire wear and, if they get bad enough, make it difficult to drive the car safely.
The technicians at your local Cottman Transmission and Total Car Care center are very familiar with MacPherson strut technology. They can check your car’s struts, and, if the struts are worn out, they can suggest the best course of action to repair them and get your car’s suspension back to like-new condition.
If you’ve noticed any bumps on the tire or are having trouble controlling your car over rough roads, give them a call; they’ll be happy to check your car and help get you back on the road quickly.
The customer service was concerned about the parking area for my vehicle for overnight early bird service.They called me to inform me they were gonna check back with me before any services on my vehicle were done with my approval which, made me comfortable to know they showed responsibility in their work.
Fast, friendly, reliable and fair. I ended up having to get my town & country transmission repaired/replaced & my spark plugs replaced right before Christmas this past year & they said they could do it the next day if I could leave it that day. Well I didn't have a ride home & my other car needed a jump start since we hadn't driven it much. The owner not only offered to drive me home, but also jump start my other car so I could of get my niece from school. If that's not service, I don't know what is. They also ened up doing my 2014 escape transmission the yr b4. They were recommended by a friend & I would recommend them as well.
I purchased a "newly" used vehicle and was concerned about transmission issues and they made sure I was taken care of. The staff was extremely friendly and polite, and not only did they provide me with all the necessary services I needed, they also educated me. I would highly recommend this location.
The service was great. Someone recommended them to me. They took care of the issue I was having with my vehicle with no issues. I’ll be going to them from here on out!
A very satisfied customer
Kevin and his entire staff are the best. I had a brake caliper fail and they took care of very quickly and for a great price. Since then, I had new flare fenders with led lights installed on my Jeep Wrangler. Same great service and value.
I have been taking my vehicles to Cottman for the last year and I have never been disappointed. Kevin is the General Manager and I have known him personally for several years. This is an honest shop with quality work and great, trustworthy employees. Law Enforcement friendly, which is a major plus. It is hard to find a reliable place for vehicles now and days so skip the stress and take your vehicles here.
I love this place. came here a few years back, great work. just came in recently, wanted to wait a few days for the review.let me tell you Vicki was amazing and as helpful as can be and kevin did repair and excellent job on my transmission as well as work with me . had a world of trouble with my warranty place but they did their best to help with it all and my car is running excellent. will be back soon for oil change and any future repairs. thanks guys.
I love this place. came here a few years back, great work. just came in recently, wanted to wait a few days for the review.let me tell you Vicki was amazing and as helpful as can be and kevin did repair and excellent job on my transmission as well as work with me . had a world of trouble with my warranty place but they did their best to help with it all and my car is running excellent. will be back soon for oil change and any future repairs. thanks guys.
My experience at Cottman was awesome! The waiting lounge was very clean and looked great. The front desk staff was kind and personable. My wheels got aligned very quickly and they did a great job for an awesome price! The owner is extremely professional and quite handsome as well.
Great customer service!! The staff was very attentive. A issue arose while they were working on my vehicle, and the mechanics diagnosed it and where back on track in no time. What I liked the most was that they kept me in the loop while they tried to find a resolution.
