Louisville, KY Cottman Man Is The Franchise’s Newest Member Meet The Brand New Louisville Cottman Man

Louisville, KY Cottman Man Is The Franchise’s Newest Member

Don Harris recently became the newest Cottman Man in the nationwide chain of independently-owned Cottman Transmission and Total Auto Care centers. Don is a Louisville native and has received his Bachelors and MBA degrees from the University of Louisville.

On August 10, 2015, Don assumed ownership of the Cottman of Louisville, KY center at 4047 Taylorsville Rd., where transmission service is a specialty, but the full range of automotive service and repair is also available.

For ten years, Don was a partner at the Louisville-based advertising agency Alexander & Hughes, where he handled advertising and marketing for a wide range of clients including new and used car dealerships and other automotive-related services.   He then spent five years as vice president of marketing at Seven Counties Services, a non-profit organization that helps families dealing with behavioral health issues and substance abuse.

Both jobs were interesting and fulfilling, Don recalls, but over time he missed the thrill of being in business for himself. He began to look for a business he could build or buy.

When he learned that Cottman Transmission and Total Auto Care center in Louisville, KY was available, he jumped at the opportunity, largely because Cottman had earned a solid reputation over the years for quality service and integrity in the market area.

Don inherits an experienced staff that is respected in the community, including five technicians and a manager. He plans to focus on marketing and sales, which is an area the former ad man knows well.

Honest Automotive Repair in Louisville, KY

“Ultimately, succeeding in this business comes down to customer service and integrity,” Don said. “Our focus is on diagnosing vehicles thoroughly and carefully, and then getting the job done right the first time. And it’s important to forthright and transparent in our work so the customer understands what’s being done and why.”

The newest Cottman Man, who is married with two daughters, considers himself “a car guy.” He’s always done his own basic service and repair work and he says he just enjoys being around cars.

He spends a lot of time on the road – not driving, but running. Don, 48, has been a runner for some 20 years. He’s run 23 marathons including the Boston marathon five times.

“Building a business is like running a marathon,” he said. “It’s a long and steady effort that takes dedication and stamina.”

Cottman of Louisville, KY can be contacted at www.cottmanoflouisville.com.

  • My experience at Cottman was awesome! The waiting lounge was very clean and looked great. The front desk staff was kind and personable. My wheels got aligned very quickly and they did a great job for an awesome price! The owner is extremely professional and quite handsome as well.

  • The work was excellent and done in a timely manner. Found the best pri ce for the work needed!!!

  • Fast and efficient service.

  • Best shop to have your vehicle repaired. Professional and timely. Owner gives fair prices and easy to work with. I would highly recommend to anyone.

  • I have been taking my vehicles to Cottman for the last year and I have never been disappointed. Kevin is the General Manager and I have known him personally for several years. This is an honest shop with quality work and great, trustworthy employees. Law Enforcement friendly, which is a major plus. It is hard to find a reliable place for vehicles now and days so skip the stress and take your vehicles here.

  • My experience at Cottman was awesome! The waiting lounge was very clean and looked great. The front desk staff was kind and personable. My wheels got aligned very quickly and they did a great job for an awesome price! The owner is extremely professional and quite handsome as well.

  • Great customer service!! The staff was very attentive. A issue arose while they were working on my vehicle, and the mechanics diagnosed it and where back on track in no time. What I liked the most was that they kept me in the loop while they tried to find a resolution.

  • I love this place. came here a few years back, great work. just came in recently, wanted to wait a few days for the review.let me tell you Vicki was amazing and as helpful as can be and kevin did repair and excellent job on my transmission as well as work with me . had a world of trouble with my warranty place but they did their best to help with it all and my car is running excellent. will be back soon for oil change and any future repairs. thanks guys.

  • Kevin and his entire staff are the best. I had a brake caliper fail and they took care of very quickly and for a great price. Since then, I had new flare fenders with led lights installed on my Jeep Wrangler. Same great service and value.

Call Now ButtonCall Now