Website Magazine, a leader in digital marketing, recently referenced Cottman Transmission and Total Auto Care in an article explaining the difficulties businesses face when attempting to connect customers with their nearest locations.
The article mentions that Cottman has taken advantage of “hyperlocal PPC and SEO marketing strategies and supporting tools… to match searcher intent to the right Cottman location and service.”
Local Web Marketing Success
What’s more important is the fact that Cottman is being recognized for their industry-leading approach to internet marketing. Recognition in Website Magazine is only a small part of the accolades they’ve been receiving of late.
The Cottman blog was recently named one of the Top 50 Automotive and Mechanics Blogs in a list compiled by Direct Capital, a CIT company. What made that announcement even more exceptional was that the blog had only been online for five months!
They’ve also been featured in GEARS Magazine for their very successful convention and seminar program, which focused heavily on digital marketing.
In addition, they have recently launched their new national website, www.Cottman.com, which has many upgrades, new features and added content that makes it a must-go online destination for anyone seeking information and advice on car maintenance and repair.
Cottman Transmission and Auto Repair
“Cottman is committed to providing our customers with the best experiences both offline and online,” said Derik Beck, vice president of digital marketing for Cottman Transmission and Total Auto Care. “If a customer needs their vehicle repaired, the first thing we’d like them to think of is ‘The Cottman Man’.”
“Marketing support has always been an integral component of the Cottman business model,” explains Randy Wright president for Cottman Transmission and Total Auto Care. “50 years ago that component centered on the Yellow Pages. 10 years ago, consumer awareness began to migrate toward the internet. Today online marketing has matured and become highly targeted, and we’ve grown with it to provide a powerful and effective presence for our Centers.”
The July 2015 issue of Website Magazine is available online. The article, The Race for the Local Web, appears on page 27.
The customer service was concerned about the parking area for my vehicle for overnight early bird service.They called me to inform me they were gonna check back with me before any services on my vehicle were done with my approval which, made me comfortable to know they showed responsibility in their work.
Fast, friendly, reliable and fair. I ended up having to get my town & country transmission repaired/replaced & my spark plugs replaced right before Christmas this past year & they said they could do it the next day if I could leave it that day. Well I didn't have a ride home & my other car needed a jump start since we hadn't driven it much. The owner not only offered to drive me home, but also jump start my other car so I could of get my niece from school. If that's not service, I don't know what is. They also ened up doing my 2014 escape transmission the yr b4. They were recommended by a friend & I would recommend them as well.
I purchased a "newly" used vehicle and was concerned about transmission issues and they made sure I was taken care of. The staff was extremely friendly and polite, and not only did they provide me with all the necessary services I needed, they also educated me. I would highly recommend this location.
The service was great. Someone recommended them to me. They took care of the issue I was having with my vehicle with no issues. I’ll be going to them from here on out!
A very satisfied customer
Kevin and his entire staff are the best. I had a brake caliper fail and they took care of very quickly and for a great price. Since then, I had new flare fenders with led lights installed on my Jeep Wrangler. Same great service and value.
I have been taking my vehicles to Cottman for the last year and I have never been disappointed. Kevin is the General Manager and I have known him personally for several years. This is an honest shop with quality work and great, trustworthy employees. Law Enforcement friendly, which is a major plus. It is hard to find a reliable place for vehicles now and days so skip the stress and take your vehicles here.
I love this place. came here a few years back, great work. just came in recently, wanted to wait a few days for the review.let me tell you Vicki was amazing and as helpful as can be and kevin did repair and excellent job on my transmission as well as work with me . had a world of trouble with my warranty place but they did their best to help with it all and my car is running excellent. will be back soon for oil change and any future repairs. thanks guys.
I love this place. came here a few years back, great work. just came in recently, wanted to wait a few days for the review.let me tell you Vicki was amazing and as helpful as can be and kevin did repair and excellent job on my transmission as well as work with me . had a world of trouble with my warranty place but they did their best to help with it all and my car is running excellent. will be back soon for oil change and any future repairs. thanks guys.
My experience at Cottman was awesome! The waiting lounge was very clean and looked great. The front desk staff was kind and personable. My wheels got aligned very quickly and they did a great job for an awesome price! The owner is extremely professional and quite handsome as well.
Great customer service!! The staff was very attentive. A issue arose while they were working on my vehicle, and the mechanics diagnosed it and where back on track in no time. What I liked the most was that they kept me in the loop while they tried to find a resolution.